IT Infrastructure Analyst
This role is responsible for providing key technical assistance to the bank through managing, deploying, maintaining, and configuring the bank's IT infrastructure. The successful candidate will have strong experience with Windows Server, Active Directory and network device maintenance. Knowledge of Virtual Desktop Infrastructure environments, System change management processes, Disaster Recovery and Business Continuity Planning practices are desirable.
* Assist the IT Infrastructure team with BAU tasks, activities, and projects.
* Monitor the health of IT servers, network, and systems.
* Identify and remediate issues before they impact the production environment.
* Manage and participate in production release/deployments and change management processes.
* Liaise with regional teams and external vendors where necessary.
* Provide escalation support for service desk team.
* Effectively document changes to the IT environment.
* Support Infrastructure team in the implementation of global and regional IT projects on time and on budget.
* Proactively and effectively document changes to the IT environment.
What We Are Looking For
* A minimum of 2 years' experience working in an IT systems administration role.
* Banking or Financial Services experience is advantageous.
* Tertiary qualifications in a relevant discipline.
* Microsoft and/or Cisco Certifications are desirable.
We offer a dynamic work environment and opportunities for professional development. If you are a motivated individual with excellent technical skills, we encourage you to apply.