Overview
Principal Engineer, Runtime Engine And Search.
We are face of Pega.
Our aim is to provide world class technical support and advice on the use of Pegasystems' Products and Applications.
We make it easy, pleasant, and rewarding for our customers to work with us.
You will be working along with best colleagues and customers across the globe.
Picture Yourself at Pega
Pega is changing the way the world builds software.
In this role you will work with the Principal Technical Solutions Engineer (PTSE) who collaborates with Pegasystems staff, partners, and customers as they develop, test, deploy, and manage BPM (Business Process Management) and BRE (Business Rules Engine) applications through the entire product lifecycle.
What You\'ll Do at Pega
You will contribute your technical expertise and Pegasystems product knowledge in resolving complex technology challenges to help customers meet their business needs.
Who You Are
Should be ready to work in Support coverage in 24x7 rotational shifts including night shifts (4 days working model)
Strong analytical and problem-solving skills.
Bachelors or master's degree in computer science and Engineering or equivalent
Ability to identify, propose and implement solutions and ability to work in a flexible, team environment
Aptitude for quickly understanding complex technical issues, understand customer end-to-end deployments, products and underlying architecture
Advanced teamwork skills with the ability to collaborate and negotiate with other groups and manage conflict
Proven ability to interact directly with customers at all levels
Demonstrated customer-facing skills including expectation management, communication skills, information management
Demonstrated effective oral and written communication skills, including poise in pressure situations
Good to have: Experience working with J2EE Application Servers (preferably Websphere, Weblogic and Tomcat) and/or relational databases (preferably Oracle, DB2 and UDB)
Troubleshooting and debugging experience would be an added advantage
What You've Accomplished
5+ years of experience in a technical role involving Java, J2EE expertise and databases programming experience.
4+ years of experience as a Java, J2EE software developer
2+ years of experience as a J2EE servers administrator and J2EE server software products support with exposure to database concepts and administration
Demonstrated ability to successfully interact in technical discussions.
Pega Offers You
Gartner Analyst acclaimed technology leadership across our categories of products
Continuous learning and development opportunities
An innovative, inclusive, agile, flexible, and fun work environment
Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company
Legal and Compliance
As an Equal Opportunity employer, Pegasystems will not discriminate in its employment practices due to an applicant\'s race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.
Export Compliance
– For positions requiring access to technical data subject to export control regulations such as this, Pegasystems may need to obtain export license approval from the U.S. Government and EU Authorities for certain individuals.
Accommodations
– If you require reasonable accommodations under the Americans with Disabilities Act (US only) or comparable regional regulations in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please contact us here or contact (US only) 1-888-PEGA-NOW and/or 225 Wyman Street Waltham, MA 02451 ATTN: Benefits.
Labor Condition Applications
GDPR Candidate Privacy Notice
Pegasystems Limited UK Gender Pay Gap Statement
EEO/AA Policy Statement
Your Employee Rights Under the Family and Medical Leave Act
E-Verify Notice
Employee Polygraph Protection Act Rights
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