Job Overview
The consultant investigation role in Fraud Prevention & Detection focuses on investigating fraud end-to-end, collaborating cross-functionally, analysing root causes, and taking recovery actions to protect customers and prevent financial crime.
Responsibilities
* Execute end-to-end investigations of standard to moderately complex fraud cases, collecting, documenting, and preserving evidence.
* Partner with peers in other internal investigative units to share intelligence and ensure comprehensive handling of shared files.
* Identify underlying control gaps or vulnerabilities, and document findings in case closures.
* Take immediate action during investigations to trigger funds recovery, account freezes, or loss‐mitigation workflows to minimize financial impacts.
Qualifications
* Experience in fraud operations, financial crime investigations, regulatory compliance, or operational risk roles.
* Ability to balance a dynamic caseload.
* Understanding of financial data systems and tracking tools.
* Certificate/Diploma in Investigations, Justice, Business, or equivalent practical industry experience.
Commitment to Diversity and Inclusion
We foster an inclusive environment where all backgrounds and identities are respected and celebrated.
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