Role Summary
We are seeking an experienced Senior Partner Success Manager to join our team. In this role, you will be responsible for ensuring the efficient onboarding of enterprise partners, escalating concerns easily, and deploying eero successfully to their customers.
Key Responsibilities
* Set the standard for how we work with partners, interpret their needs, and prioritize eero workflows dedicated to partner development.
* Acquire deep knowledge of customers' vision, products, and objectives.
* Anticipate partner needs and resolve pain points.
* Identify and execute on revenue maximizing opportunities for both the partner and eero.
Requirements
The ideal candidate will have:
* A Master's degree or foreign equivalent in business administration/management or related field and 3 years of experience in account management or business development.
* Tenured client facing experience managing and accelerating revenue across multiple accounts in a business development or account management role.
* Excellent written and verbal communication skills.
* Passionate and curious about technology.
* Ability to work cross-functionally with many teams and multi-task with a sense of urgency.
* Impeccable attention to detail, follow-through, and resourcefulness.
Preferred Qualifications
The following qualifications would be advantageous:
* Experience selling hardware, software, and telecom services.
* Experience evaluating strategic partnership potential and agreement structuring.
* Experience using analytical, sales, and productivity tools including Microsoft Excel, Salesforce, Microsoft Office Suites, and Microsoft SharePoint.