Job Description
We are seeking an Aftercare Coach who can bring optimism, creativity, and unwavering belief in young people's potential.
The ideal candidate will have a passion for empowering young people to take control of their lives, navigate challenges, and build skills for a thriving future.
As a specialist aftercare coach, you will be responsible for providing advocacy, mentoring, and practical support to young people based on trauma-informed care and Advantaged Thinking principles.
You will also contribute to practice improvements in Aftercare, promoting high standards of service delivery.
This role requires a deep understanding of the difference between caseworker and coaching roles, with a focus on empowering rather than directing young people.
A strong relationship-building and advocacy skillset is essential for this position, as well as a willingness to adapt to changing needs and priorities.
Travel is required to meet young people where they are regionally located, promote the Specialist Aftercare program, engage in team-building activities, and participate in skill development and training opportunities.
Key Responsibilities:
* Meet contract, performance, and practice requirements, upholding ethical and professional standards.
* Contribute to practice improvements in Aftercare, promoting high standards of service delivery.
* Provide advocacy, mentoring, and practical support based on trauma-informed care and Advantaged Thinking principles.
* Foster a culture that values young people's autonomy and self-determination.
* Build trusting, respectful partnerships with young people, recognising their strengths and highlighting future possibilities.
* Maintain a high level of face-to-face contact to effectively build relationships, unless the client indicates a preference for remote assistance.
* Facilitate access to entitlements and assistance such as allowances, Youth Allowance, and personal files.
* Review and implement aftercare plans, address support gaps, and facilitate referrals to relevant services.
* Support engagement in employment, training, and education.
* Conduct post-exit check-ins to ensure ongoing wellbeing and smooth transitions.
* Deliver intensive aftercare support, including case management, goal planning, and service coordination.
* Provide direct support in developing independent living skills and strengthening connections to family, culture, and community.
* Deliver holistic, personalised mentoring and facilitate group sessions on topics including social skills, job readiness, financial literacy, and health and wellbeing.
Qualifications and Requirements:
1. Minimum 3 years' experience working with young people and relevant tertiary qualifications in social science or equivalent.
2. Current NSW driver's licence and NSW Working with Children Check (WWCC).
3. Deep understanding of the difference between a caseworker and the role of a coach – empowering rather than directing.
4. Exceptional relationship-building and advocacy skills.
5.