About the Role
We are looking for a Project Sales Coordinator to join our team in Fortitude Valley, supporting the successful delivery of specification projects across the Brisbane market.
In this role you will take ownership of projects once they move beyond specification—managing everything from quoting and coordination through to delivery and installation—while working closely with builders, contractors and internal teams to ensure projects run smoothly and customers are satisfied.
Key Responsibilities
* Manage projects from tender stage through to delivery, supporting the sales team's specified projects.
* Prepare customer quotations, orders and project documentation.
* Track projects through CRM, ensuring accurate data and reporting.
* Coordinate internally with sales, customer service and operations to ensure project timelines are met.
* Build and maintain strong relationships with builders, contractors and installers.
* Monitor project forecasts and provide reporting.
* Identify and manage risks including specification substitutions or value engineering.
* Resolve project issues such as installation challenges, product concerns or delivery delays.
* Assist with custom product briefs and solutions for larger projects.
* Support customers with product knowledge, specifications and technical queries.
* Resolve issues on live projects (installation, product or delivery related).
About You and Qualifications
* You are organized, practical and comfortable managing multiple moving parts, and confident in picking up the phone, following things through and stepping in to resolve issues.
* You may come from a project coordination, sales support or strong customer service background where you have managed multiple stakeholders and competing priorities while delivering a high level of service.
* Industry experience within interiors, construction, textiles, acoustic products, carpet, upholstery, fixtures, architectural materials or similar specification‐based products is highly regarded.
* You have experience managing or coordinating projects from quotation or tender stage through to delivery.
* You have strong customer service or sales support experience.
* You are confident working with contractors, installers or project stakeholders.
* You have solid skills with CRM systems and Excel.
* You possess the ability to manage multiple projects and deadlines with strong attention to detail.
* You demonstrate excellent communication skills and a proactive approach to problem‐solving.
Benefits
* Supportive and collaborative culture that fosters innovation and inclusion.
* Care and wellbeing offer includes up to 14 weeks of paid parental leave, 52 weeks of superannuation payment and access to an employee assistance program.
* Rewarding career with on‐the‐job learning, development and upskilling opportunities within and across our brands.
* Solid career stability with a strong focus on professional development.
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