Endpoint Engineering Manager Position
As a seasoned professional, you will lead a high-performing team of experts in endpoint engineering to deliver top-notch support methodologies and drive technical innovation.
* Drive business outcomes by providing technical leadership and fostering a culture of excellence within the team.
* Oversee daily operations with minimal supervision, focusing on automation efforts, process improvements, and efficiency gains.
* Maintain accurate client risk and issue registers, ensuring best practices are implemented and adhered to.
* Govern implementations and changes affecting end-user SOE environments, guaranteeing seamless integration and minimal disruptions.
* Identify opportunities for shift-left initiatives, service enhancements, and cost reduction strategies.
Required Skills and Qualifications:
To succeed in this role, you will require a deep understanding of customer support in outsourced delivery environments. Previous operational management experience in managed services is essential, along with strong financial acumen and a comprehensive knowledge of hardware and software vendor support processes.
Additionally, you should possess advanced end-user management knowledge and modern/traditional endpoint device management solutions expertise.
Why This Role?
As an Endpoint Engineering Manager at our organization, you will be part of a dynamic and agile team that values its people. We offer a range of perks, including social events, remote working, flexible hours, and professional development courses.
Join us and take your career to the next level in a supportive and inclusive environment that encourages growth and success.