Job Summary:
This role is responsible for delivering high-quality support to customers across various locations. The ideal candidate will possess excellent problem-solving skills, be highly organized and have a strong focus on customer satisfaction.
Key Responsibilities:
* Provide technical assistance to customers via phone, email or on-site visits.
* Identify and resolve issues related to drill rig maintenance and repair.
* Conduct audits and create reports to ensure optimal performance of equipment.
* Work closely with cross-functional teams to drive service success and improve customer retention.
* Travel domestically and internationally as required.
Requirements:
* Degree in a relevant field (e.g., mechanical engineering) or equivalent experience.
* Proven experience in a similar role, preferably in the mining industry.
* Excellent communication and interpersonal skills.
* Able to work independently and as part of a team.
* Highly organized and able to meet deadlines.
Benefits:
We offer a competitive salary, comprehensive training program, and opportunities for career growth and development. If you are a motivated and customer-focused individual looking for a new challenge, please apply today!
About Us:
We are a dynamic and innovative organization committed to delivering exceptional services to our customers. Our team is passionate about making a difference and striving for excellence in everything we do. Join us and become part of a collaborative and inclusive environment that values diversity and sustainability.