Job Title: Customer Field Technician
This is an exciting opportunity to join our team as a Customer Field Technician.
About the Role
The Customer Field Technician will play a vital role in providing exceptional customer service and delivering high-quality solutions. You will be responsible for installing, repairing, and maintaining nbn products and services, working both internally and externally, primarily inside customers' premises.
Your typical day may include:
* Cabling installation (copper and fibre) including jointing, jumpering, and splicing
* Customer premises installation of nbn Customer Premises Equipment (CPE)
* Fault diagnosis and repair of nbn cabling networks and nbn CPE
Key Responsibilities
The successful candidate will have:
* Exceptional customer service skills and ability to display honesty and integrity
* Strong communication skills, both written and verbal
* A current and clean Driver's License
* The ability to work in multiple environments, including internal and external settings
Requirements
To be successful in this role, you will need:
* Experience in a related field or transferable skills from a communication cabling or electrical background
* A strong understanding of nbn products and services
* The ability to work autonomously and manage your time effectively
What We Offer
We offer a range of benefits, including:
* A competitive salary package
* Ongoing training and development opportunities
* A supportive and inclusive work environment
How to Apply
If you are a motivated and customer-focused individual looking for a new challenge, please submit your resume for consideration.