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EXPERIENCED MEDICAL RECEPTIONIST – WILLIAMSTOWN SPECIALIST ROOMS
We are seeking an experienced, friendly, and confident Medical Receptionist to join our busy specialist practice in Williamstown. This is a key front-of-house role, ideal for someone who enjoys helping patients and working in a supportive team environment.
Minimum 2+ years of reception experience is required for this position.
Position Details:
* 4 days per week
* Flexibility required when needed
* Competitive pay rate offered (based on experience)
Key Responsibilities:
* Welcome patients warmly and assist with check-in and appointment details
* Manage incoming phone calls and email enquiries with professionalism and care
* Schedule, confirm and coordinate patient appointments and referrals
* Explaining surgery quotes and assist patients with hospital bookings
* Process payments and Medicare claims
* Manage scanning, filing, and email correspondence
* Maintain a clean, organised and professional reception and common area
About You:
* Strong communication and interpersonal skills
* Previous medical reception experience preferred
* Ability to multitask while maintaining attention to detail
* Professional, reliable, and able to maintain strict confidentiality
* Experience with Mediflex software is an advantage (not essential)
* A team player who works well with others
* Australian work authorisation is required for this position
If this sounds like the right role for you, we'd love to hear from you.
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