Full Time Front Office Administrator - KIAMA
Join to apply for theFull Time Front Office Administrator - KIAMArole atIllawarra Mercury
BIG4 Easts Beach Holiday Park at Kiama has been delivering memorable holiday experiences to our guests for 90 years.
We are currently seeking an enthusiastic and dedicated professional who will assist in providing exceptional customer service to our guests at our busy 500 site holiday park.
The Successful Applicant Must Be Able To
Work weekends, school holidays & public holidays
Have the ability to work 8 days straight on a rotating roster
Ability to start as early as 7am or finish as late as 10pm
In this role the successful candidate will be responsible for the following:
Provide a memorable holiday experience for our guests
Provide prompt and friendly customer service when taking bookings, during check in or check out and when addressing guest requests or complaints
Use Newbook reservation system to process all reservations
Maintain accurate guest accounts
Perform all routine front office duties
Communicate and coordinate with various departments such as grounds, housekeeping and cafe
Requirements Of The Role Include
A natural ability and passion to deliver exceptional customer service
Experience within a front office environment is preferred
Computer and Microsoft Office experience
High level of attention to detail
Down to earth team player with high level of initiative
Loves a challenge and can work in a high pressure environment with proven ability to balance the two activities of customer service and completing set tasks
Flexibility & Reliability a must
Driver's Licence
Ability to work unsupervised
We are a smoke free workplace
If you feel that you have the right skills and attributes for this position please apply via Seek
Applications close Friday 19th September 2025
An Independent Member of BIG4 Holiday Parks of Australia Pty Ltd
Seniority level
Entry level
Employment type
Other
Job function
Other
Industries
Technology, Information and Media
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