SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.
Your Talent What You Bring We're looking for a strategic problem solver with a strong background in eCommerce operations. You should be comfortable navigating complex digital ecosystems, driving efficiencies, and delivering an outstanding customer experience.
Your Must-Haves Three or more years of hands-on eCommerce experience (multi-channel retail is a bonus). One to three years of experience with payment processing, risk management, and high-transaction platforms. Project management skills – experience with system upgrades, integrations, and vendor management. Data-driven mindset with a passion for continuous improvement and optimization. Exceptional communication skills with the ability to influence key stakeholders. Your Mission Operations Manager – Ecommerce .
Why This Role? At PUMA, we don't just sell products - we create seamless digital experiences. As our Operations Manager – Ecommerce, you'll drive operational excellence across payment solutions, logistics, and fulfilment. You'll work closely with internal teams and external partners to deliver a world-class eCommerce experience.
Key Responsibilities Manage payments, logistics, and fulfilment to ensure smooth integration and operations. Monitor fraud risk and payment analytics, implementing proactive measures to prevent revenue loss. Develop reporting tools to track warehouse performance, demand planning, and inventory forecasting. Oversee testing and implementation of eCommerce platform updates, ensuring cross-device functionality. Collaborate with Customer Service teams to address consumer pain points and improve service. PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
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