Administration Officer - Office Operations
You are a friendly and resourceful professional with strong attention to detail looking to work in a vibrant dynamic healthcare organisation This could be the perfect opportunity for you
About the Opportunity
Brisbane Private Hospital seeks an experienced Administration Officer who will focus on Billings Accounts Payable and supporting the processing of Elective Surgery for Public Patients to join our team on a full-time basis
Previous demonstrated experience as a Billings Clerk/Patients Accounts Clerk is key to success in this role
The Admin Officer has responsibility for ensuring efficient effective coordination of billing and debt collection functions of hospitals You will liaise and communicate directly with patients health funds hospitals administration and hospitals management regarding patient account enquiries
Reporting to the Front Office Administration Manager responsibilities include but are not limited to:
* Fielding patient billing enquiries and providing resolution
* Assisting with patient refunds
* Banking and Debtor Management
* Maintaining extensive knowledge of Health Fund contracts
* Accurate timely billing of Health Fund and Third-Party invoices
* Providing support to administration team
* Reviewing uninsured patient charges
* Liaising with various stakeholders including patients Medicare health funds etc.
Key Selection Criteria:
* Sound knowledge of Patient Management System i.e. WebPAS or other
* Knowledge of Private Health Fund contracts and claiming process
* Experience in Hospital Billing
* Highly developed organisational and time management skills
* Ability to work under pressure
* Previous experience with health fund contracts
* Excellent communication and customer service skills
* Demonstrated experience in a similar role
* Delivering exceptional billing and collection services by maintaining efficient workflows for billing health funds Workcover DVA Third Parties etc. in line with One Healthscope best practices
* Monitoring debt collection and performing reconciliations including daily banking while providing necessary support
* Knowledge of Accounts Payable desirable
* Having previously worked within a team environment
* Previous experience with Cash Handling and reconciling
* Medical terminology
To Apply: Please click on the Apply button to be taken to our online application form For any questions please reach out to recruitment@healthscope.com
More Information: Our commitment to quality and safety for our patients staff and visitors is our highest priority Applicants will be required to provide a current National Police check WWCC where applicable and Evidence of right to work in Australia prior to appointment Staff in patient contact roles will be required to provide proof of immunity to specified infectious diseases as a Category A Healthcare worker