Scheduler – Fixed Term 6 Months
Amana Living
About Amana Living
Amana Living is one of Western Australia's largest aged care providers, dedicated to meeting the needs of older individuals and their caregivers since ****.
We offer a comprehensive range of services including home care, residential care homes, transition care programs, retirement living villages, day care, respite, and dementia-specific services.
Our Vision: A community where every older person is honoured and valued.
Our Mission: To enable older people to maintain their individuality and provide what is needed to support a fulfilling life.
Our Values: Compassion, Collaboration, Curiosity, Inclusion, and Trust.
We are committed to leading reforms that benefit our workforce, ensuring those who care for others are well supported in their careers.
Benefits
Competitive rates
Salary packaging benefits up to $18,550
School holidays childcare assistance
Continued superannuation contribution for employees who are on paid or unpaid parental leave
Health and wellbeing programs and more
Ongoing training and development to keep your skills growing
Access to our Employee Assistance Program
Location
Perth, Western Australia, Australia
Salary
A$130,****** – A$145,******
Job Type
Full-time, Fixed Term (6 Months, ending 30/06/2026)
Responsibilities
Efficiently schedule Home Care staff to provide continuity in client services that meet each client's needs, as per their specific care plan and service request (including Community Support Workers, Clinical and Allied Health Staff).
Schedule services to maximise utilisation of staff in line with their availability, location, and training competencies, ensuring staff schedules adhere to the guidelines and rights within their collective agreement.
Schedule staff leave and events and reschedule any effected services in a timely manner.
Ensure all staff and client communication is recorded in the Aged Care Management System.
Attend and actively participate in Scheduling Team training sessions and meetings.
Engage with external agencies to request service coverage where required in line with Amana Living Scheduling guidelines.
Answer calls through the Home Care and Clinical Enquiry lines and provide assistance as required with focus on exceptional customer service by ensuring every interaction is positive.
Identify and discuss areas for continuous improvement in both your own and the wider teamwork practices, processes, and procedures.
About You
The successful applicant will demonstrate advanced-level administrative skills and an unwavering commitment to superior customer service delivery.
Ideally you would have more than 1 year of experience as a scheduler.
Experience with client management systems such as Comcare/and or E-case are desirable.
Essential Criteria
Evidence of COVID-19 and current flu vaccinations per Amana Living policies.
Ability to obtain a National Police Clearance (within 6-month validity).
Successful completion of pre-employment form and reference checks.
Excellent organisational and time management skills.
Willingness to attend a paid 5-day induction at our Rivervale Training Institute.
How to Apply
If you are interested in this role and meet the essential criteria, please click the "apply now" button.
Amana Living reserves the right to close this position prior to the closing date.
Shortlisting and interviews will commence immediately.
Diversity & Inclusion
We are committed to creating a diverse and inclusive workplace.
Applicants from all backgrounds, including those with disabilities, Aboriginal or Torres Strait Islander, and members of the LGBTIQA+ community, are encouraged to apply.
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