Join to apply for the Staff IT Engineer role at Circle1 week ago Be among the first 25 applicantsJoin to apply for the Staff IT Engineer role at CircleGet AI-powered advice on this job and more exclusive features.Circle is a financial technology company at the epicenter of the emerging internet of money, where value can finally travel like other digital data — globally, nearly instantly and less expensively than legacy settlement systems. This ground-breaking new internet layer opens up previously unimaginable possibilities for payments, commerce and markets that can help raise global economic prosperity and enhance inclusion. Our infrastructure – including USDC, a blockchain-based dollar – helps businesses, institutions and developers harness these breakthroughs and capitalize on this major turning point in the evolution of money and technology.What You’ll Be Part OfCircle is committed to visibility and stability in everything we do. As we grow as an organization, we're expanding into some of the world's strongest jurisdictions. Speed and efficiency are motivators for our success and our employees live by our company values: High Integrity, Future Forward, Multistakeholder, Mindful, and Driven by Excellence. We have built a flexible and diverse work environment where new ideas are encouraged and everyone is a stakeholder.What You’ll Be Responsible ForAs a Staff IT Engineer, you will lead initiatives to integrate AI technologies into Circle’s IT ecosystem, optimizing SaaS systems, infrastructure, and global end-user support. You will collaborate cross-functionally to identify impactful AI use cases and drive adoption of automation, machine learning, and natural language tools that improve operations and service delivery. This role combines deep technical expertise with visionary leadership in the evolution of IT.What You’ll Work OnIdentify, scope, and lead AI initiatives that improve IT operations, automation, and user supportDesign and implement automation to streamline IT processes and enhance scalability and securityBuild and maintain API integrations and scripting solutions to optimize SaaS platformsCollaborate with engineering, product, and operations to develop and deploy AI tools and use casesManage the full lifecycle of AI solutions—from prototyping and testing to deployment and monitoringIntroduce automation to reduce friction in internal IT workflows and cross-functional operationsDrive maturity of ITIL-aligned processes through tooling, documentation, and collaborationLead “build vs. buy” decisions for AI and integration tools, aligning with business and technical goalsCore RequirementsWhat you’ll bring to Circle:Hands-on experience developing and deploying AI tools, including machine learning or NLP modelsFamiliarity with AI platforms (e.g., ChatGPT, Gemini, or cloud-based AI services)7+ years of experience in IT infrastructure, SaaS administration, or IT operations4+ years in a customer support or service delivery environmentExpertise with Okta as an identity provider and IAM platformDeep understanding of SSO, authentication flows, and IT security best practicesPreferred RequirementsExperience leading cross-functional AI or automation initiatives in enterprise environmentsProficiency with scripting, API integrations, and cloud-native infrastructureFamiliarity with ITIL frameworks and experience driving IT process maturityCircle is on a mission to create an inclusive financial future, with transparency at our core. We consider a wide variety of elements when crafting our compensation ranges and total compensation packages.Starting pay is determined by various factors, including but not limited to: relevant experience, skill set, qualifications, and other business and organizational needs. Please note that compensation ranges may differ for candidates in other locations.Base Pay Range: $130,000 - $170,000We are an equal opportunity employer and value diversity at Circle. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Additionally, Circle participates in the E-Verify Program in certain locations, as required by law.Should you require accommodations or assistance in our interview process because of a disability, please reach out to accommodations@circle.com for support. We respect your privacy and will connect with you separately from our interview process to accommodate your needs.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionEngineering and Information TechnologyReferrals increase your chances of interviewing at Circle by 2xGet notified about new Information Technology Engineer jobs in Charlotte Metro.Retail Real Estate Manager- Field Based (SE)Engineer II, Software Development Test Quality EngineerSenior Site Reliability / Gitops EngineerWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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