Tasks will be L1 & L2 IT/Networking related like desktop support, Server/Rack part (Hard disk drives, etc.) hardware installation & replacement. Provide on-site assistance (console access Router/Switch/Firewall etc.) to remote support.
Base Skill Set:
Expertise in System Desktop Administration, Customer Service, Incident/Change/Release management, and Support for various third-party applications on Windows Platforms
Professionally trained & certified in IT Infrastructure Library & Windows Server Administration and also has a sharp focus on utilizing the programming techniques for various initiative activities
Basic understanding of DHCP, DNS, IP addressing, fixing wireless Lan, Ethernet desktop configuration issues, and subnetting.
Technical troubleshooting and hands-on experience with different OS such as iOS, Android, Windows, and Blackberry devices
Job Types: Freelance, Contract
Pay: $25.00 – $30.00 per hour
Work Location: On the road