Company DescriptionThe Australasian Academy of Cosmetic Dermal Science (AACDS) is Australia's largest vocational college specializing in advanced aesthetics education since ****.
It offers nationally recognised qualifications in dermal science and cosmetic nursing.
Courses are delivered online and through practical training sessions in state-of-the-art clinic facilities located in cities such as Sydney, Melbourne, Gold Coast, and Perth, with options for on-campus theory classes in Perth and the Gold Coast.
AACDS prides itself on a unique approach to practical training, with a low student-to-trainer ratio ensuring personalised and hands-on learning experiences.Role DescriptionThis is a full-time hybrid Account Manager role located in Brisbane, QLD, with the flexibility to work partially from home.
The Account Manager will serve as a primary point of contact for prospective and current students, assist with enrolment, provide customer support, foster strong client relationships, and contribute to student retention initiatives.
This role also involves collaborating with internal teams, analysing student feedback to enhance services, and ensuring compliance with organisational and regulatory standards.ResponsibilitiesServe as primary point of contact for prospective and current studentsAssist with enrolment and student retention initiativesProvide customer support and foster strong client relationshipsCollaborate with internal teams and analyse student feedbackEnsure compliance with organisational and regulatory standardsQualificationsStrong skills in client communication, relationship management, and customer serviceAbility to manage enrolment processes, work with CRM systems, and maintain organised documentationAdministrative skills such as data management, reporting, and ensuring compliance with relevant standardsProven ability to collaborate with team members and contribute to a positive work environmentExperience in the education or cosmetic industry is advantageousBachelor's degree in Business, Marketing, Education Management, or a related field preferredStrong problem-solving skills and ability to work effectively in a hybrid work environmentA commitment to delivering exceptional service to clients and supporting their professional developmentDetailsSeniority level: Entry levelEmployment type: Full-timeJob function: Sales and Business DevelopmentIndustry: Higher Education
#J-*****-Ljbffr