Now's the time to set your sights even higher – on the future you and the future career you deserve.Your role as a Customer Service Officer puts you in the driver's seat of our service delivery, giving you the autonomy to do what you do best - helping customers achieve their banking goals.Whether you're assisting customers with transactions, educating them about our online platforms or recommending products and services that best suit their needs, you'll value how it feels to make a difference in people's lives.In this dynamic and high-impact role, you'll make your mark by :Exploring customers' needs through in-depth conversations to help them achieve their financial goals and collaborating with different specialists within the branchKeeping up with constant change.
You'll support our customers with their digital literacy and online banking needs as we continue to innovate our offeringsBeing the face of the branch and customer service.
Become our customer's go-to person for anything from processing transactions, handling cash, investigating queries or assisting with paperwork, all while keeping risk considerations at the forefrontEmbracing an attitude of lifelong learning.
Bring your brilliant mind, and we'll help you take your career to the next level with on-the-job training and external development opportunitiesBuilding connections.
A role at Bendigo Bank means supporting our customers, giving back and making our communities a better place... while having some fun along the way!This is a permanent, full-time position located in Paradise Point.The roster is 76 hours per fortnight.What you'll bring to the roleTo succeed in this role, you'll consistently deliver exceptional customer service.
We'd love you to have :Experience in customer service environment and the ability to achieve targetsStrong attention to detail to ensure secure, accurate transactions with a risk mindsetConfidence to communicate with new and existing customers face to face and over the phoneEagerness to understand and share what makes our bank differentA knack for teamwork - mateship is crucial for us to work together and achieve our goalsExperience in the banking and finance industry is a plus but certainly not essentialWe're making better, bigger.
And we'll get there with you.Think you're our newest Customer Service Officer?
Apply now!If you have any concerns about this requirement or would like to discuss the position in more detail, please reach out to the contact listed below for a confidential conversation :Title : Senior ManagerEmail : Phone : 07 5577 4199We believe a diverse workforce supported by an inclusive culture is central to our success, and we're all about recruiting the best people, regardless of gender, age, disability, religion, sexual orientation or cultural background.
To ensure that you feel supported and are set up for success, please don't hesitate to reach out if you require any adjustments to the application or interview processes.Screening and interviews may commence prior to closing date.We are committed to responding to all candidates, regardless of the outcome of your application.J-18808-LjbffrCreate a job alert for this searchCustomer Service Officer • Gold Coast, Queensland, Australia
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