Lead Sales and Customer Experience Manager
Job Description:
Create memorable experiences for customers by displaying a flair for visual merchandising, customer service, and community engagement.
As a sales and customer experience leader, you will shape the atmosphere of our store by energizing your team and fostering a positive culture that reflects our values.
* Key Responsibilities:
* Create visually appealing displays and promotions to drive sales and customer engagement
* Energize and motivate your team to deliver exceptional customer service
* Foster a positive and inclusive store culture that reflects our values
* Manage inventory, payroll, and other administrative tasks efficiently
* Drive sales growth and meet targets through effective sales strategies
Requirements:
Experience in fast-paced retail or customer-facing environments, with a passion for learning about products and growing with us. You must be social, enjoy chatting with people, and committed to delivering an awesome customer experience.
* You Will Be Successful If:
* Great at admin tasks like payroll, rostering, and managing inventory
* Excited about hitting store goals and boosting sales
* Have an RSA certification or are willing to obtain one if you don't
Benefits:
More cash staying in your pocket: Eligible team members receive a 5% discount on all supermarket and liquor purchases. Reward through recognition: Give and receive recognition linked to our values through our digital recognition platform. Product exposure: Step up your knowledge through our learning modules and regular in-store supplier visits and tastings. Opportunities for learning and development: Discover and explore a variety of career development programs and job-specific training. Investment in your future: Become a part-owner of the company through our annual share plan offer. Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave.