Job Title:
Delicatessen Manager
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About the Role
We're seeking an exceptional Delicatessen Manager to join our team. In this pivotal role, you'll be responsible for leading the deli department and driving sales growth through exceptional customer service, product knowledge, and team leadership.
You will be accountable for maintaining high standards of store presentation, customer engagement, and team morale. This involves monitoring stock levels, implementing efficient rotation routines, minimizing waste, and ensuring adherence to strict audit, food safety, and compliance standards.
A key aspect of this role is fostering a one-team culture that celebrates success and prioritizes team members' health, safety, and wellbeing. You will also be expected to develop and maintain excellent relationships with customers, delivering an outstanding shopping experience that drives loyalty and repeat business.
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About You
* Proven experience in a fast-paced customer-facing environment
* Demonstrated leadership skills, with a track record of coaching, developing, and motivating teams to achieve sales targets, cost control, and rostering requirements
* Excellent attention to detail, with the ability to maintain high department standards, including stock management, quality control, and adherence to company policies
* Ability to simplify processes and drive efficiency, while maintaining compliance with strict audit, food safety, and regulatory standards
* Strong communication and interpersonal skills, with a focus on building and maintaining effective relationships with customers, colleagues, and stakeholders
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Benefits
* Discounts on supermarket and liquor purchases
* Reward through recognition program
* Structured learning pathway, including comprehensive induction and management training
* Novated car leases
* Paid parental leave