About the Role
We are seeking an experienced Retail Leader to drive day-to-day operations and deliver exceptional customer experiences in our footwear store.
The successful candidate will lead a high-performing team, share deep product knowledge across multiple brands, and build strong connections with both customers and colleagues.
* Key Responsibilities:
* Lead and develop a team of retail professionals to exceed sales targets and deliver outstanding customer service
* Create a culture of customer-centric service through active coaching and mentorship
* Maintain a safe and supportive work environment, with operational excellence always front of mind
* Manage product handling, loss prevention, visual merchandising, and stock control
* Recruit, train, and grow the skills and capabilities of team members
* Collaborate with partners on sales-driving, marketing, and visual merchandising opportunities
About You
To be successful in this role, you will have:
* Proven experience in retail leadership, preferably in a footwear or fashion environment
* A passion for delivering memorable customer experiences
* Excellent communication and time management skills
* Ability to lift up to 10kg unassisted
* A natural leader with experience coaching, mentoring, and motivating others to achieve results
Benefits
We offer a range of benefits, including:
* 50% discount for you and your family across our suite of brands
* New discounts via our parent company - enjoy perks at various retailers
* Access to our employee discounts
* Quarterly wardrobe allowance so you can wear our brands at work
* Employee Assistance Program with free access to mental health professionals
About Us
We are a leading apparel, footwear, and sport group operating across 300+ stores with over 3,000 team members. We value diversity and inclusion, and hire based on capability and performance. If you feel like your skills align with the role and our culture, we encourage you to apply today.