Who are we looking for?
- Tertiary qualifications in Marketing and/or 3 years’ experience in retail, retail marketing, or customer service.
- Experience in community engagement, event management or local marketing is highly desirable.
- Strong stakeholder and contractor management skills.
- Excellent communication, organisational, and interpersonal skills.
- Customer-focused, proactive, and detail-oriented.
- Confident managing multiple priorities and working both autonomously and as part of a team.
- Strong budgeting and financial management skills.
- Advanced in Microsoft packages – particularly Word, Outlook, PowerPoint and Teams.
- Professional presentation and conduct.
About the Role
Are you passionate about driving customer and retailer experiences, community engagement, and innovative marketing initiatives? We are seeking a dynamic Marketing Manager to join our team. In this pivotal role, you’ll work closely with Centre Management and key stakeholders to deliver outstanding marketing, community, and retailer support initiatives across a portfolio of shopping centres.
Key Responsibilities
- Lead and implement marketing and community initiatives to drive sales, visitation, and positive customer experiences.
- Support and engage retailers to enhance sales performance and deliver localised growth initiatives.
- Manage centre presentation standards, ensuring all touchpoints align with brand guidelines.
- Oversee digital marketing, including content creation, social media management, and campaign analysis.
- Build strong relationships with retailers, community groups, and service partners.
- Monitor and report on marketing budgets, campaign performance, and ROI.
- Ensure compliance with policies, risk management, and crisis communications.
- Contribute positively to the Centre team culture, sharing insights, feedback, and supporting cross-functional collaboration.
About Knight Frank
Knight Frank is one of the world’s leading corporate commercial real estate agencies, specialising in the acquisition, sale, and management of commercial properties, including office buildings, retail spaces, and industrial assets.
What’s in It for You?
- Flexible Leave – Two weeks additional leave, wellness.
- Career Development & Recognition - Access to, mentorship, and leadership programs and rewards and recognition.
- Lifestyle Perks – Enjoy discounts and rewards through our employee platform, The Vault.
- Inclusive & Community-Focused Culture –employee advocacy groups, cultural swap leave, and paid volunteer days.
- Innovative Technology & Tools –cutting-edge property tool, platforms.
Not the Perfect Fit?
All successful candidates will be required to undergo police checks as part of our standard recruitment process. We encourage applications from people of all backgrounds and abilities. Applicants with Australian working rights need only apply. No Agencies please