We are seeking an experienced Casual Medical Receptionist to join our friendly and professional team. This role requires flexibility and availability to work shifts between 7:30am and 5:30pm, Monday to Friday, covering a range of morning and afternoon shifts as required.
This is a hands-on position where you will be the first point of contact for patients, providing exceptional customer service in a busy general practice environment.
Key Responsibilities:
* Greet patients and manage front desk reception duties.
* Answer telephone calls, manage appointments, and coordinate bookings.
* Process patient billings, Medicare/DVA/TAC claims, and private accounts.
* Liaise with doctors, nurses, allied health professionals, and external providers.
* Manage incoming/outgoing correspondence and maintain patient records.
* General administrative tasks to support daily clinic operations.
About You:
* Previous medical reception experience is essential.
* Excellent communication and interpersonal skills.
* Strong computer skills (experience with [Best Practice/MedicalDirector/Other PMS] desirable).
* Ability to work independently and as part of a team in a fast-paced environment.
* High attention to detail, organisational skills, and a professional presentation.
* Availability between 7:30am – 5:30pm, Monday to Friday (rostered casual shifts) with the opportunity to progress to a full-time position.
Why Join Us?
* Supportive and welcoming team environment.
* Modern and well-equipped medical practice.
* Opportunities to pick up extra shifts to suit your lifestyle.
* On-the-job training and support for ongoing development.