Posted: 17 June
The role
About the Role Step into a senior leadership role at the heart of Customer Enabling Tech, partnering with the CIO and Leadership Team to strengthen governance, risk and control across a fast-moving portfolio. You’ll lead the CET Business Management team, embed disciplined reporting and risk rhythms, and drive assurance, data integrity and regulatory readiness—so our teams can deliver with pace, confidence and control.
Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else. Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.
In this
Head of CET Business & Risk Management
role, you’ll join our Customer Enabling Tech team as we double down on owning it and winning together.
Responsibilities Each day, you’ll go above and beyond to support with:
Leadership and Management of the CET Business Management team
Lead risk forums and embed structured reporting into CET LT cadence.
Champion data integrity and security controls, mitigating systemic data quality risks in coordination with the CET Technology Execs.
Embed delivery risk management into all CET programs, balancing speed and control.
Ensure cross-domain risk visibility, particularly where dependencies exist.
Establish and maintain risk registers across Policy, Technology, Data Quality, Vendor, Delivery, People, Operational, and Cross Domain.
Track progress to ensure timely closure of audit findings and proactive management of emerging risks.
Oversee Workforce and tracking recruitment across CIO CET Executive’s and HoTs and the relationship with central Workforce teams, third party procurement and outsourcing, and financial insights to support partner teams
Qualifications
Experience in Risk Management
Experience in financial services (preferred)
Experience working with a Senior Executive Office
Demonstrated experience working with senior stakeholders
Understanding of financial and workforce management processes
Understanding of NAB’s resource systems and procedures
Proven capability of working in a collaborative team environment to achieve outcomes
EEO Statement A diverse and inclusive workplace works better for everyone. We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.
If you think this role is the right fit for you, we would love to hear from you. Please note candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.
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