System Infrastructure Manager Job Description
Job Summary:
The ideal candidate will be responsible for maintaining and supporting our core IT infrastructure, ensuring optimal performance, stability, and security of our systems.
* Monitor and maintain network and server systems to ensure high availability and performance
* Identify and resolve issues related to network infrastructure, hardware components, and software applications
* Monitor and maintain file storage systems
* Manage regular backups and recovery operations
* Installation, configuration, and maintenance of new hardware and software
* Maintain documentation for system configurations, procedures, and policies
* Support other IT team members, acting as an escalation point for service desk requests and support ongoing projects
* Work closely with our security team to ensure systems consistently meet security frameworks and business requirements
* Provide recommendations on improvements while staying aligned with current industry trends and emerging technologies
About You:
* Industry experience in a technical support or administrator role (approximately 2 years)
* Proficient in Windows operating systems and Server environments (macOS desirable)
* Experience with backup technologies and disaster recovery systems
* Well-rounded knowledge of Microsoft networking fundamentals (Active Directory, DHCP, DNS, VLAN, Routing) and security best practices
* Management skills of networking infrastructure; switches, routers, WAPs
* Experience with Microsoft 365 applications and management
* Working knowledge of mass storage devices (NetApp preferred)
* Experience with virtualization technologies such as VMware or Hyper-V
* Excellent problem-solving skills and ability to work under pressure
* Strong communication and interpersonal skills
What We Offer:
* A fun, inclusive, and flexible work environment
* 10 Days Gifted Club Leave (in addition to your 4-weeks Annual Leave)
* Access to state-of-the-art High Performance Gym Facility
* Access to Professional Development and Learning Development Courses
* Access to tickets to all AFL and AFLW matches
* Access to exclusive partner offers
* Opportunities to support with Collingwood community outreach and volunteer programs
* Behind the scenes access to Match-Day