Job description
Agency Department of Corrections Work unit Rehabilitation and Reintegration
Job title Administrative Support Officer Designation Administrative Officer 3
Job type Full time Duration Ongoing commencing 20/07/2026
Salary $68,776 - $73,898 Location Darwin
Position number 31178 RTF 346898 Closing 11/05/2026
Contact officer Amanda Lucas, Manager on 08 8999 8235 or
About the agency https://corrections.nt.gov.au/
Apply online https://jobs.nt.gov.au/Home/JobDetails?rtfId=346898
APPLICATIONS MUST INCLUDE A ONE-PAGE SUMMARY ABOUT YOU, A DETAILED RESUME AND COPIES OF YOUR
TERTIARY QUALIFICATIONS.
Information for applicants – inclusion and diversity and Special Measures recruitment plans
The NTPS values diversity. The NTPS encourages people from all diversity groups to apply for vacancies and accommodates
people with disability by making reasonable workplace adjustments. If you require an adjustment for the recruitment process or
job, please discuss this with the contact officer. For more information about applying for this position and the merit process, go
to the OCPE website.
Aboriginal applicants will be granted priority consideration for this vacancy. For more information on Special Measures plans, go
to the OCPE website.
Primary objective
This position the first point of contact for enquiries to Rehabilitation and Reintegration unit. This position is responsible for general
administrative duties, including processing invoices, booking travel and minute taking, efficient and effective program delivery
administration, records management and the logistics of events management.
Key duties and responsibilities
1. Provide high level administrative support to Rehabilitation and Reintegration unit senior staff, schedule meetings, including
taking minutes, data entry and record management in TRM (Territory Records Manager).
2. Maintain the first point of contact for the business unit for telephone calls, emails correspondence and undertake general day-
to-day duties.
3. Maintain resources and take responsibility for purchasing and processing accounts for payment including those by Corporate
Credit Card.
4. Input data pertaining to program participation of offenders and maintain accurate statistics and primary responsibility for
developing and maintaining community profiles to ensure accurate, important and culturally appropriate information about
communities to inform and assist staff.
5. Co-ordinator travel and accommodation as required, for staff and visitors using TRIPS (Travel Request Information Processing
System),
6. Required to work autonomously to deliver the day to day operational requirements within stringent timeframes. More complex
tasks and processes to be initiated through consultation with the senior staff.
Selection criteria
Essential
1. Demonstrated ability to undertake a range of administrative and secretarial duties, well developed organisational skills, and
experience in office procedures, including arranging travel, payment processes, supply management and records management,
in a timely manner.
2. Good oral and written communication and interpersonal skills to interact effectively with people of diverse cultures, including
staff at all levels and external clients in professional manner.
3. Demonstrated experience in an administrative role with a demonstrated competency in the operation of Microsoft Office, and
other NTG systems including NTG Pay and TRIPS, or the ability to learn new systems.
4. High degree of honesty/integrity with a proven ability to exercise confidentiality, use sound judgement, tact, and discretion in
dealing with colleagues and clients in a sensitive and changing environment.
5. Well-developed organisational skills and proven ability to effectively manage workloads in order to meet tight deadlines, whilst
working under pressure with minimal supervision and being able refer matters to others where needed.
6. Ability to respond positively to change and participate in a team environment to provide an effective, efficient, and professional
client service.
7. An ability to interact effectively with people of diverse cultures, whilst maintaining a pleasant and polite manner
Further information
The Department of Corrections has a Smoke Free Policy. Staff are not permitted to smoke anywhere on Departmental premises,
facilities or in vehicles, nor whilst working off-site. The preferred applicant/s will be required to complete a pre-employment
questionnaire, and the successful applicant/s will be required to undergo a criminal history check (confirmed by fingerprints and
name check) prior to commencement of employment. An adverse criminal history will not necessarily exclude an applicant from
this position. All Department employees are subject to random drug and alcohol testing.