About the Role
We are seeking a skilled professional to join our team as a Digital Platform Coordinator. This exciting opportunity will see you working closely with our Digital Development Manager to ensure the smooth operation of our digital platforms.
Key Responsibilities
* Set up and configure new projects across platforms in line with WGLL and Digital Project Timeline processes
* Carry out ongoing updates and data entry tasks across platforms
* Manage platform user accounts and permissions, including setting up new users and maintaining access logs
* Provide first-line support for platform-related issues, including resolving workflow errors
Requirements
* High level of experience in the management of digital platforms
* Able to create visually clear and accessible training materials
* Familiarity with Microsoft 365, especially Teams, Word, PowerPoint, and Excel
* Exposure to REST API concepts and basic API operation
Benefits
This is an excellent opportunity to join a dynamic team and take advantage of the following benefits:
* Competitive remuneration package
* 25 days annual leave plus bank holidays, which increases during employment
* Pension scheme
* Life cover
* Employee Assistance Programme (EAP)
* Discretionary bonus
Why Work with Us?
We pride ourselves on being a positive and motivated workforce, with a family-feel culture that champions employee engagement, voice, and driven change. We offer career progression opportunities, full induction programmes, and continued support and ongoing training. Our people are at the heart of everything we do, and we strive to deliver excellence in all aspects of our work.