Job Overview
The Night Manager oversees the safe and secure environment of residents, ensuring incident escalation and effective management.
Audit procedures are conducted nightly to verify financial accuracy and completeness of all transactions including room charges cash handling and credit card transactions.
Managing operations during night shifts involves guest check-ins and check-outs, responding to inquiries and requests for smooth operation.
Account discrepancies are resolved by verifying account accuracy and detailed reports are prepared for management.
Ensuring security and safety of premises during night hours involves monitoring CCTV systems and addressing security concerns or emergencies promptly.
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Key Responsibilities:
* Conducting nightly audits to ensure accuracy and completeness of financial transactions.
* Managing night shift operations, including guest check-ins and check-outs, responding to guest inquiries and resolving any issues.
* Verifying account accuracy and resolving discrepancies, preparing detailed reports for management.
* Ensuring security and safety of premises during night hours, monitoring CCTV systems and addressing any security concerns.
Requirements
Professional with excellent organizational and time management skills, able to work independently under pressure, requiring minimal supervision.
Effective communication and problem-solving skills, with ability to prioritize tasks and manage multiple projects simultaneously.
Highly detail-oriented, with ability to analyze data and identify trends.
Benefits
This role offers a dynamic and challenging work environment with opportunities for growth and professional development.
Our organization values teamwork and collaboration, offering a supportive and inclusive work culture.