Key Role Summary:
The IT Systems Engineer will play a pivotal role in supporting daily operations, ensuring seamless IT infrastructure and resolving technical issues efficiently.
Job Description:
* Provide expert-level support for Windows, Office365, network systems, hardware assets, and software patching.
* Manage and maintain hardware assets, including imaging, configuration, inventory, warranty, and distribution.
* Coordinate with vendors for technical support, procurement, and acquisitions.
* Administer Atlassian tools, manage documentation, and track inventory.
* Lead and contribute to IT projects from initiation to completion.
Required Skills and Qualifications:
* An IT degree or 6–12 months' experience in a Windows/Office365 support role.
* Familiarity with Atlassian tools and Monday.com is beneficial.
* Strong communication, customer service, and teamwork skills are essential.
* A passion for learning and technology is highly valued.
Benefits:
* A hybrid work model for better work-life balance.
* Birthday Leave – because no one should work on their birthday.
* Discounts on private health insurance, banking, and gym memberships.
* Wellbeing days and access to Thrive & EAP.
About Our Culture:
We are committed to creating an inclusive, supportive workplace where everyone feels valued.