Job Description
We are seeking a skilled Return to Work Specialist to join our team. The successful candidate will play a vital role in helping individuals navigate their recovery and return to work journey post workplace injury.
The ideal candidate will have recent or previous work experience in Workers Compensation and/or Claims Management, as well as excellent customer service, communication and interpersonal skills.
About the Role
* Facilitate and attend regular face-to-face visits with injured workers, employers, treating health practitioners, and allied health professionals
* Educate and inform stakeholders on the return to work process and legislative requirements
* Work closely with vocational providers to achieve return to work and return to life outcomes for injured workers
Key Responsibilities
* Facilitate and monitor medical and cost management strategies on claims
* Communicate with relevant stakeholders to develop a Work Plan (Service Plan) regarding the return to work process
* Ensure accurate and detailed documentation is recorded to ensure evidence-based decisions on all claims
Requirements
To be considered for this role, you must have:
* Recent or previous work experience in Workers Compensation and/or Claims Management
* Excellent customer service, communication and interpersonal skills
* A demonstrated high level of autonomy with a learning mindset
What We Offer
As a Return to Work Specialist with our organization, you will have the opportunity to make a real difference in people's lives and work in a dynamic fast-paced environment.
We offer a supportive and inclusive culture that values teamwork, encourages curiosity, and celebrates the impact of your work.