We are seeking Duty Managers / Hotel Managers to take on full-time roles based in in Roma, QLD
The successful candidate will be responsible for a range of duties to ensure that the business’ operations are smoothly integrated and run efficiently, including:
- Directing and overseeing reservation, reception, check in, room service and housekeeping activities.
- Welcoming guests to the hotel, restaurant, functions and events, and providing them with local tourism information about the Roma region.
- Planning a range of function, conference and restaurant events that cater for both corporate and leisure sectors.
- Overseeing accounting, purchasing and cost monitoring.
- Ensuring compliance with liquor, health and safety laws and regulations.
- Managing customer complaints and queries in a professional manner and resolving any conflicts.
- Assisting the owners with the development of documented procedures and staff training.
- Supervising security arrangements and arranging contractors for property maintenance when required.
To secure this exciting position, you will need:
- A Diploma or higher qualification in Hotel Management or closely related discipline (candidates with at least 3 years’ relevant full-time work experience will also be considered).
- A minimum of 1 year full-time experience in a similar role.
- A robust focus on high-level customer service and guest satisfaction.
- The ability to work effectively in a team and demonstrate applied leadership.
- Access to reliable transport.
Please APPLY if you have an interest and believe that you have the relevant qualifications and experience to take on this position. Salary range from $75k -$95K +Super depending on experience.
Please apply through site or Email Ian.long@argworkforce.com to forward your CV or any enquiries you have about the role.
📌 Duty Manager / Hotel Manager
🏢 ARG Workforce
📍 Roma