Back of House Manager
* Join a dynamic team in a role that emphasizes team development and offers a unique opportunity for career growth within an event setting.
* Showcase your expertise and revolutionize stadium dining at Melbourne Park.
* Join the team and help deliver Australian Open 2026.
Experience the iconic Melbourne Park, building Legendary Experiences with Levy Australia – the sports and entertainment sector of Compass Group Australia.
At Levy, we pride ourselves on fostering strong partnerships, creating bespoke food concepts and pioneering designs with a guest-first approach. Join us in delivering tailor-made concepts and a range of services, from corporate hospitality to event catering and venue support. Be part of a team driving innovation and excellence in the dynamic world of sports and entertainment.
The Position
* Strategic Staffing: Develop and execute weekly rosters and work schedules for up to 150 team members to ensure optimal staffing levels aligned with business demands for both year-round business and Australian Open operations.
* Operational Oversight: Lead daily operations of the department, ensuring adherence to service standards, company policies, and operational procedures across 30 kitchens/outlets.
* Resource Management: Monitor and manage operations during peak periods, adjusting as necessary to maintain efficiency, including collaborating with internal departments on resource levels and identifying gaps.
* Inventory Control: Maintain control over stock levels across all kitchen back of house departments and areas.
* Hygiene and Safety Leadership: Enforce back-of-house cleaning schedules and uphold cleanliness standards across the precinct for all back of house areas. This role is to develop processes and procedures for safe practices including chemical usage.
* Team Development: Building capability and knowledge is a key element of this role, training in safe working practices, cleaning and logistical operations, including upholding HACCP procedures.
* Reporting and Communication: Prepare and submit regular reports to Executive Chef and Operational Team. Manage internal stakeholders, including addressing internal inquiries and concerns promptly and professionally.
* Waste Management: Ensure adherence to regular and proper waste disposal procedures, including liaising with site operations.
* Vendor and Partner Collaboration: Collaborate with external suppliers for repairs, maintenance, and new inventory. Collaborate with internal partners such as Quayclean.
* Australian Open Specifics: Develop and implement stewarding rosters and cleaning schedules tailored for the Australian Open, ensuring high cleanliness and maintenance standards.
The Person
* Minimum 3-5 years’ experience in a managerial role within a kitchen environment or stewarding department.
* Proven track record in successfully leading and managing teams within a fast-paced hospitality environment.
* Strong understanding and application of HACCP procedures, including training and compliance oversight.
* Excellent time management and organizational skills, with a focus on optimizing efficiency and productivity.
* Eligibility to work in Australia.
* Proficiency in IT systems for maintaining operational excellence.
* Strong presentation and communication skills in English, adept at conveying directives and fostering teamwork.
* Availability for flexible schedules, including mornings, evenings, weekends, and public holidays.
The Benefits
* Competitive salary and performance-based bonuses.
* Opportunities for professional development and growth.
* A vibrant and dynamic work environment within the exciting world of sports.
Apply Now!
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