Job Role
A Relieving Administration Officer will support the efficient operations and administrative functions for surgical, outpatient and perioperative services. They will be responsible for data entry, appointment scheduling and record management.
Key Responsibilities
* Data entry: The officer will accurately enter patient information into our computer system.
* Appointment scheduling: They will schedule appointments for patients and healthcare professionals in a timely manner.
* Record management: The officer will maintain accurate and up-to-date records of patient information.
* Providing exceptional customer service to patients and healthcare professionals: They will deliver high-quality patient care by providing friendly and courteous service.
Requirements
* Excellent verbal and written communication skills: The officer must have excellent communication skills to effectively interact with patients and healthcare professionals.
* Strong attention to detail and organisational abilities: They must be able to work efficiently and effectively in a fast-paced environment.
* Proficiency in using computer applications and healthcare-related software: The officer must have experience using computer systems and healthcare-related software.
* The ability to work collaboratively within a multidisciplinary team: They must be able to work effectively with other staff members to achieve common goals.
* A commitment to delivering high-quality patient care: The officer must be committed to providing high-quality patient care.