Be part of sharing special places and shaping lasting memories with Australia's leading experiential tourism business.
ABOUT THE ROLES
Outback Spirit Tours is seeking an experienced couple to manage Pungalina Safari Camp for the upcoming touring season, running through to the beginning of October. This is a rare opportunity to live and work onsite in a truly spectacular and remote location, with accommodation and meals provided.
Key responsibilities include (but are not limited to):
* Leading and supporting a small team to deliver exceptional guest experiences
* Managing daily lodge operations, including staff coordination, logistics and administration
* Overseeing property and infrastructure maintenance
* Delivering and supporting guest activities and guided experiences
* Ensuring guest accommodation and lodge facilities are presented to the highest standard
* Supporting the team in delivering outstanding food and beverage service
* Managing budgets and maintaining effective cost control
* Driving a strong safety culture, ensuring incidents and hazards are reported and addressed promptly
* Conducting staff inductions and supporting ongoing training and development
* Working towards achieving strong Net Promoter Scores (NPS) and overall guest satisfaction
This is a unique opportunity to lead a passionate team, experience remote Australia at its best, and help create unforgettable memories for guests travelling through this remarkable part of the country.
ABOUT YOU
You have a genuine passion for travel, hospitality and the Australian outback, and you are excited by the opportunity to live and work in a remote environment.
The ideal couple will bring a combination of operational, hospitality and practical skills, along with the enthusiasm to create outstanding guest experiences.
To be successful you will have:
* One person must hold a Coxswain Licence
* Experience in maintenance, property care, or as a ground person (preferred)
* Proven experience in lodge, tourism or hospitality management
* Previous experience working in remote locations (highly regarded)
* Strong leadership and team management skills
* Excellent communication and interpersonal abilities
* A passion for hospitality, tourism and adventure travel
* The ability to remain calm, flexible and solutions-focused in a remote environment
* Responsible Service of Alcohol (RSA) certification
* Remote First Aid certification (including CPR)
* Food Safety certification
WHAT WE OFFER
* All meals and accommodation provided for free
* Amazing opportunity to work in a dynamic, growing tourism business
* Generous discounts on Journey Beyond travel and experiences
* A career with opportunities for progression, transfers, and secondments
* Employee Referral Policy
* Employee Assistance Program
* Discounts on Journey Beyond merchandise
If you're an adventurous couple who thrives in remote environments and takes pride in delivering exceptional guest experiences, we would love to hear from you.
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