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Working in our JM stores, you get to create a great environment for our team and our customers, who will want to keep returning for the exceptional customer experience. You will be the forefront of our business and fully immerse yourself in our brand, culture and our amazing products (watch your shoe collection increase!).
We are looking for someone who has a passion for shoes (who doesn't), gets a buzz from leading and developing a team, and enjoys providing exceptional customer shopping experiences. As a result of this, you'll achieve great sales and be rewarded with our incentive schemes whilst seeing your team truly enjoy coming to work. We have a very supportive environment to help you achieve your goals.
You will have the skills to deliver the following:
• Drive success in your team through ongoing training, mentoring together with providing ongoing feedback whilst working closely with your Regional Manager to build a highly effective team
• Create an empowering team environment to deliver outstanding results
• Provide an exceptional customer experience and build a loyal customer network
• Initiate and implement strategies to achieve KPI's and maintain a profitable business
• Provide a supportive and engaging environment for the team
What we ask you to bring to the role:
• Strong leadership and management skills including previous experience managing a team (minimum 3 years)
• Proven ability to engage and motivate your team to achieve KPIs
• A passion for retail and providing superior customer experiences
• Exceptional communication and organisational skills
• An abundance of energy, positivity, and an ability to build great team dynamics
• Experience in recruitment and developing your team
• Ability to work a Tuesday to Saturday roster
Working for Jo Mercer:
• We value Initiative, Teamwork, Integrity, Empowerment & Customer focus
• 2 free pairs of shoes per year (1 upon commencement)
• We offer opportunities for advancement in a constantly growing company
• Competitive salary package and incentive scheme
• Unlimited staff discount of up to 60% to spoil yourself plus family & friends discount
• Recruitment referral program up to $1000
• Paid maternity leave and super paid whilst on mat leave
• Access to online shopping at heavily discounted rates via our HRIS
• Early access to your pay each week and more..
About Us
Jo Mercer is a proudly Australian operated business since 1998 and has grown to become one of Australia’s most loved footwear brands.
The success of Jo Mercer has been built on the core fundamentals of fashion, leather and quality. This philosophy has helped Jo Mercer grow to have a strong presence within the Australian and International markets.
If you have a passion for footwear, a flair for leadership and a commitment to delivering exceptional customer experiences, then we'd love to chat further with you to discuss all the great things we can offer you working at JM!
Successful candidates will be contacted directly and we thank you for taking the time to apply.
Jo Mercer is an Equal Opportunity Employer.
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Your application will include the following questions:
How many years store leadership experience do you have? What is your salary expectation? How would you describe your leadership style?
Retail & Consumer Products 101-1,000 employees
Jo Mercer is a proudly Australian operated business since 1998 and we have grown to become one of Australia's most loved footwear brands. The success of Jo Mercer has been built on the core fundamentals of fashion, leather and quality which has helped us grow to have a strong presence within Australia and the international markets.
As always, outstanding customer service remains at the forefront of our values and through dedicated staff training and development, we promise a memorable shopping experience every time.
Jo Mercer is a proudly Australian operated business since 1998 and we have grown to become one of Australia's most loved footwear brands. The success of Jo Mercer has been built on the core fundamentals of fashion, leather and quality which has helped us grow to have a strong presence within Australia and the international markets.
As always, outstanding customer service remains at the forefront of our values and through dedicated staff training and development, we promise a memorable shopping experience every time.
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What can I earn as a Retail Store Manager
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