Event Operations Manager
We are seeking an experienced Event Operations Manager to join our team at the Concourse. The successful applicant will be responsible for the delivery of event plans in accordance with Century Venues procedures.
The ideal candidate will have a strong customer service focus, solid experience running a bar or venue, and be passionate about music, comedy, events and entertainment.
The key responsibilities of this role include:
* Effective and efficient delivery of event plans in accordance with Century Venues procedures including; box office operations, bar management, cash handling, client hospitality, venue setups & turnarounds, cross event marketing, event staff briefings
* Conducting and supervising regular venue maintenance, upkeep and presentation of the venue
* Representing the Group through liaison with Agents, Promoters, Artists and our Clients at events
* Recruiting, Training, Grading and Managing all associated event staff including; Food and Beverage Staff, Ushers, Box Office, Back of House, Venue Technicians and Security suppliers
* Researching and resourcing events effectively and efficiently in conjunction with Event Bookers and Senior Management
* RSA Management, Cash Handling, Stock Control & Ordering
* Maintaining a safe working environment by conforming to all established safety policies and procedures
* Updating, contributing and managing all compliance documentation
* Reporting; end of event, security, incidents & financial
The successful applicant will possess relevant industry experience managing or supervising live entertainment venues, managing or supervising at a licensed premises with expertise and knowledge of events in live theatre, comedy and/or concert productions.
The selection criteria includes:
* Demonstrated ability to work to deadlines and being able to problem-solve quickly and effectively.
* Demonstrated ability to lead and supervise staff and provide a high level of customer service.
* Demonstrated computer literacy skills with Microsoft Office Suite of Applications.
* Demonstrated ability running bar operations.
* A practical knowledge of Liquor Licensing Laws and Occupational Health and Safety.
* Current NSW driver's licence.
This is a full-time position requiring flexibility in work times, evenings, and most weekends.
Seniority Level
Mid-Senior level
Employment Type
Full-time
Job Function
Management
Industries
Hospitality, Entertainment Providers, and Events Services