Overview
Service Leader – Disability Support Work: Lead and mentor care teams, manage rosters, provide hands-on support, and work with families to deliver meaningful outcomes every day.
What you'll do
* Mentor and support your team, stepping in to provide direct care when needed – from daily living and personal care to community activities.
* Manage rosters and scheduling to keep services running smoothly.
* Work closely with clients and their families to design individualised care plans that make a difference.
* Build meaningful relationships with families, community networks, and stakeholders to achieve the best outcomes for the people we support.
What you'll bring
* Certificate III (or higher) in Disability, Individual Support, or related qualification
* Experience leading or mentoring a team (Team Leader/Site Leader background highly regarded)
* Experience in disability or aged care, including personal care and community access
* Knowledge of NDIS standards, compliance, and person-centred approaches
* Strong communication, problem-solving, and organisational skills
* Current NDIS Worker Screening Check (Mandatory), up-to-date First Aid (Mandatory), CPR, and a valid Driver's Licence – Functional and comprehensively insured vehicle
Why join UDC?
* Competitive pay – Level 3 Pay point 1 aligned with the SCHADS Award rate
* Salary packaging benefits – up to $15,900 tax-free plus a meal & entertainment card
* Staff perks – discounts at Woolworths, Myer, Priceline, and more through our rewards app
* Career pathways – ongoing training, development, and succession planning
* Wellbeing support – free and confidential Employee Assistance Program (EAP)
* Celebrating you – birthday recognition, staff appreciation, and team incentives
A day in the life of a Service Leader
No two days are the same. You'll mentor and support your team, while stepping in to provide direct care when needed. You'll manage rosters and scheduling to keep services running smoothly and work closely with clients and their families to design individualised care plans that make a difference.
What you'll need
* Certificate III (or higher) in Disability, Individual Support, or related qualification
* Experience leading or mentoring a team (Team Leader/Site Leader background highly regarded)
* Experience in disability or aged care, including personal care and community access
* Knowledge of NDIS standards, compliance, and person-centred approaches
* Strong communication, problem-solving, and organisational skills
* Current NDIS Worker Screening Check (Mandatory), First Aid (Mandatory), CPR, and a valid Driver's Licence – vehicle must be insured
Why join UDC?
We're a Certified Great Place to Work, and we're proud of our inclusive and supportive culture. You'll be encouraged to grow, celebrated for your impact, and empowered to lead with purpose.
How to apply
Got questions? Contact our People & Culture team on 1300 454 850 or .
Apply now and be part of something meaningful at United Disability Care. Together, we help people live their best lives.
United Disability Care is an equal opportunity employer. We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander peoples, and people with disability.
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