We are seeking an experienced After Sales Manager to oversee and enhance after-sales services in the energy & utilities sector. The role focuses on ensuring customer satisfaction and operational efficiency, requiring travel across Australia.
Client Details
Our client is a well-established organisation within the Energy & Utilities sector. They have a reputable presence and are recognised for their innovative solutions and commitment to quality.
Description
* Manage and optimise after-sales operations to ensure customer satisfaction.
* Develop and implement strategies for effective customer service delivery.
* Coordinate with internal teams to resolve customer issues promptly.
* Maintain detailed records of customer interactions and feedback.
* Analyse data to identify trends and areas for improvement.
* Collaborate with the sales department to ensure seamless processes.
* Prepare reports on after-sales performance and present to management.
* Travel to sites across Australia.
Profile
A successful After Sales Manager should have:
* Relevant qualifications in business, sales, electrical engineering, or a related field.
* Proven experience in after-sales within the energy & utilities sector - power transformers experience is desirable.
* Strong leadership and team management skills.
* Excellent communication and problem-solving abilities.
* Proficiency in data analysis and reporting tools.
* Ability to work collaboratively with cross-functional teams.
* Ability to travel across Australia to customer sites.
Job Offer
* Competitive salary range: AUD AUD
* Superannuation on top.
* Travel expenses covered
* Work with a respected OEM in the energy & utilities sector.
If you're ready to take the next step in your career and excel as an After Sales Manager, we encourage you to apply now
To apply online please click the 'Apply' button below. For a confidential discussion about this role please contact Luke O'connor on