What Meals on Wheels Tasmania Offers You
* Competitive Salary: Level 2 under the Social, Community, Home Care and Disability Services Industry Award (MA ).
* Salary Package Benefits: $15,900 onto Mortgage, Rent, Personal loan, Credit card, Living Expenses card, School fees, Childcare fees, private health - Hospital cover, and Residential rates.
* Entertainment Benefit: $2650 - Reimbursement method or Entertainment Card – Dining meals, Accommodation, etc.
* Novated Leasing options.
* Blue Light Card Membership – Enjoy discounts at a wide range of retailers, including Woolworths, available to both staff and volunteers.
* 17.5% Annual Leave Loading – Enjoy extra pay when you take your well‑earned leave.
* Employee Assistance Program (EAP) – Free and confidential support services for you and your family.
* Complimentary reimbursement for annual flu vaccinations to support your health and wellbeing.
Join Us in Making a Difference
When you become a part of MOWTAS, you join an organisation with a strong purpose, a commitment to excellence, and a deep respect for the communities we serve. If you are looking for a meaningful career where your contributions positively impact lives every day, MOWTAS is the place for you. Be part of something bigger, help us continue to provide more than just a meal.
About us
Meals on Wheels commenced its operation in Tasmania in 1955, we now have 15 branch locations spread across the State from Wynyard in the Northwest down to Huon Valley in the South. Our dedicated 50+ staff and 700+ volunteers deliver over 280,000 meals every year to frail, aged people, and people with disabilities enabling them to remain independent in their homes for longer.
About the Role
Meals on Wheels Tasmania is seeking a full‑time Client Services Officer (CSO) to join our busy and supportive Client Services Team based in Glenorchy. CSO's are the first point of contact for our clients and are responsible for client intake, ongoing reviews, and general support.
This is a busy and rewarding administrative role that requires empathy, professionalism, attention to detail, and the ability to manage competing priorities.
About you
You are a warm, approachable and professional individual, with a genuine passion for providing exceptional customer services to vulnerable members of the community. You thrive in busy, fast‑paced environments and bring strong organisational skills and attention to detail to everything you do. You're confident working independently, yet value being part of a supportive team. Your communication skills, both written and verbal, are excellent, and you're able to manage sensitive situations with empathy, respect, and discretion.
Selection Criteria
* Well developed planning, organisation, and time management skills.
* Excellent interpersonal skills and written / verbal communication abilities.
* Demonstrated experience in administrative or client / customer facing roles.
* Strong computer skills, particularly with Microsoft Office and Client Management Systems.
* Proven ability to support and interact compassionately with clients from diverse backgrounds.
* Commitment to maintaining accurate, high quality client records.
* Previous experience working with elderly or vulnerable individuals.
* Understanding of the Australian Aged Care and Quality Standards.
How to Apply:
To learn more about the role, or access a copy of the Position Description, please contact ************@mowtas.org.au
If you are confident you have the skills, knowledge, and experience to fulfil this role, please click the apply button now.
Your application must include:
* A cover letter addressing the selection criteria listed above.
Applications close Sunday the 7th of December 2025 at 5pm.
Meals on Wheels Tasmania is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. We encourage applications from individuals of all backgrounds, identities, and experiences. All applications are treated with the strictest of confidentiality.
Successful applicants will be required to undergo a National Police Check, cost covered by Meals on Wheels Tasmania Inc.
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