Are you passionate about creating exceptional learning experiences, empowering people with knowledge, and driving product excellence? RAC Finance is looking for a dynamic Training Specialist to design, deliver, and champion product training and support across our growing business.
If you thrive in a role where no two days are the same—combining training design, product expertise, stakeholder engagement, and compliance capability—this is your opportunity to make a meaningful impact.
Why You'll Love This Role
As the training Specialist, you'll play a key role in strengthening capability within RAC Finance. You will design engaging e‑learning programs, deliver induction and refresher training, support new product launches, and act as a go‑to subject matter expert across products, systems, and processes.
Your work will directly influence consultant performance, member experience, and the success of our financial products.
What You'll Be Doing
Develop, update and deliver engaging onboarding, refresher, and advanced e‑learning content.
Manage training administration including assessments, attendance, and materials.
Partner with Team Managers to support ongoing skills development.
Support the rollout of new systems, initiatives, and product releases.
Contribute to product documentation, guides, release notes, and knowledge articles.
Conduct QA reviews to ensure accuracy and compliance in training and product materials.
Identify training or product risks and escalate recommendations for improvement.
Support audit activities and maintain accurate records.
Build strong relationships across the business, ensuring smooth communication and collaboration.
What You'll Bring
Certificate IV in Training and Assessment (required).
Experience in training and facilitation - ideally within finance or banking.
Strong communication, presentation, and stakeholder engagement skills.
Ability to translate complex information into simple, compelling learning experiences.
High attention to detail, excellent organisation, and strong problem-solving abilities.
A collaborative mindset and the ability to work both autonomously and within a team.
Confidence working in a values-driven organisation and role-modelling positive behaviours.
What You Can Expect
A supportive, purpose-led workplace where your expertise truly matters.
Opportunities to influence product success and improve capability across RAC Finance.
A varied and engaging role with exposure across multiple business functions.
Occasional travel and flexibility to support operational needs.
Ready to Apply?
If you're excited about shaping the learning and product landscape within a trusted WA organisation, we'd love to hear from you. Apply now and help us deliver outstanding financial solutions to RAC members.