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Care coordinator

Alice Springs
Hands On People Pty Ltd
Posted: 25 June
Offer description

Introduction:

We are dedicated to supporting people living with disabilities through provision of high-quality SIL Accommodation and in-home care services. We are committed to fostering independence and enhancing the quality of life for every individual we support.

Born in Darwin, we're proud to bring our customer-focused approach to the Brisbane region. Our PARTT values - Partnership, Accountability, Respect, Trust and Transparency - guide everything we do

Description:

Why Join Us

Enjoy on-site parking, use of a company vehicle during work hours, access to a range of exclusive discounts and offers via our Employee Benefits portal, ongoing professional development and learning opportunities, and a supportive, values-led culture focused on people.

The Opportunity

Now's your chance to be PARTT of something meaningful. As a key member of our Care Services team, you will play a hands-on role in promoting the independence, empowerment, and well-being of participants through high-quality care and personalized support. The Care Coordinator is responsible for mentoring and providing direct supervision to employees, offering on-the-spot training, coaching, guidance, and support as needed.

Key Duties Include:


* Coordinate care and engagement programs across Home Care, Community Access, and Transport services
* Manage a caseload of participants, ensuring tailored, person-centred support
* Build strong relationships with participants, families, and stakeholders
* Maintain accurate documentation in line with NDIS and compliance standards
* Liaise with the rostering team to manage transport and shift changes
* Attend participant sign-ups and conduct needs-based assessments
* Organise medical appointments, activities, and family visits
* Mentor and support staff to deliver high-quality services
* Contribute to administrative tasks, asset management, and on-call duties
* Travel to remote communities as required

Skills and Experiences:

Who we're looking for:

We are seeking an experienced coordinator with a background in NDIS or relevant industries. You will have:
* A relevant qualification (highly regarded)
* Minimum 2 years' experience in a similar role
* Strong skills in planning, goal setting, and care coordination
* Excellent attention to detail and administrative ability
* Confident mentoring with strong team leadership skills
* Proven ability to build strong, professional relationships with stakeholders
* Current unrestricted driver's licence
* Valid First Aid and CPR certification
* OCHRE Card
* NDIS Worker Screening Check

If you're values-driven with a passion for empowering others, we'd love to hear from you.

Apply now to join a team that's passionate, professional, and people-first.

Hands on People is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. We welcome applications from people of all backgrounds.
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