Collections & Recoveries Specialist
- Hurstville NSW location - 8 mins from public transport trains and buses hub
- Temp to perm opportunities - Working Holiday Visas welcomed to apply!
- 6 week contract with a view to go permanent for Aust citizens or Permanent Residents
- Highly competitive hourly rate + super - 37.5 hours Monday to Friday
- ASAP start
We are seeking a Collections & Recoveries Specialist with a minimum of 2 years of experience in a contact center environment. The ideal candidate will have a strong background in credit hire or insurance collections, possessing a proven track record of recovering outstanding debts.
The successful candidate will be responsible for managing a portfolio of accounts, engaging with strategic clients, including large insurers, and negotiating payment plans to achieve optimal financial outcomes for the business.
Key Responsibilities:
- Engage with clients over the phone to recover outstanding payments.
- Negotiate and implement effective payment solutions.
- Manage and prioritize a ledger of accounts.
- Work collaboratively with internal teams to resolve account disputes.
- Maintain accurate records of all collections activities.
Required Skills & Experience:
- Minimum of 2 years of collections experience, preferably in an insurance or credit hire call center.
- Proven ability to negotiate and resolve complex financial disputes.
- Excellent communication and interpersonal skills.
- Self-motivated, resilient, and target-driven.
- Strong problem-solving abilities and attention to detail.
If you are a quick-witted, tenacious, and results-oriented professional with a passion for collections, we encourage you to apply.
At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.