Sales and Customer Service Representative
Company Description
Australian Crushing and Belting Group is a privately owned group of companies providing high-quality aftermarket crusher spare parts, manganese, screen media, rollers, hydraulic pumps, and motors. Known for representing leading crusher and screen brands, the company supports the crushing, mining, and recycling industries. Conveyor Belts Australia, a division of the group, supplies a wide range of rubber and PVC conveyor belting. The company also specializes in a fully mobile installation team with a 24/7 breakdown service to ensure operational efficiency for its clients.
Role Description
This full‑time, on‑site role in the Greater Brisbane Area involves assisting customers with inquiries, providing excellent customer support, managing relationships with clients, and ensuring their needs are met. Additional responsibilities include processing orders, handling sales inquiries, and working collaboratively with internal teams to deliver exceptional service.
Qualifications
- Strong skills in customer service, support, and ensuring customer satisfaction
- Experience enhancing customer experience and managing client relationships effectively
- Excellent communication, problem‑solving, and interpersonal skills
- Ability to multitask, prioritize, and work in a fast‑paced setting
- Proficiency in using CRM software and other business tools is a plus
- Previous experience in the mining, crushing, or industrial equipment industry is advantageous
Seniority level
Entry level
Employment type
Full‑time
Industries
Mining
Location
Brisbane, Queensland, Australia
Salary
A$60,000 – A$80,000 per annum
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