Unlocking Customer Success
The role of a key account manager in the digital energy sector is pivotal, as it involves developing and maintaining relationships with existing and new customers.
Reporting to the national service sales manager, this position drives customer experience by identifying and capitalizing on business opportunities that meet client needs.
Key Responsibilities:
* Establish and nurture long-term partnerships with clients.
* Develop strategic connections within the business and externally.
* Maintain relationships at all levels of the account.
* Prepare customized service offer contracts, estimates, and proposals.
* Assist in post-project estimate development, proposal creation, and tender responses.