Job Summary
We are seeking a highly skilled Customer Service & Sales Consultant to join our retail team. This is an excellent opportunity for individuals who possess exceptional communication skills, a solution-oriented approach, and a passion for learning.
Key Responsibilities:
* Deliver exceptional customer experiences by providing personalized support and solutions tailored to their needs.
* Stay up-to-date with the latest products and services to offer informed guidance and recommendations.
* Achieve sales targets and KPIs through consultative selling skills and effective collaboration with colleagues.
* Contribute to a positive and inclusive work environment by promoting diversity and respect for all team members.
Requirements:
* Great communication skills and a natural ability to connect with people.
* Solution-oriented approach and enthusiasm for learning and growth.
* Sales drive and motivation to achieve targets and KPIs.
* Customer-facing experience is an asset but not required – we will provide training and support.
Benefits:
* Competitive hourly rate with opportunities for progression and career growth.
* Generous discounts on Telstra services and exclusive offers with partner brands.
* Paid parental leave, flexible working hours, and a supportive approach to family-friendly policies.
* Access to over 17,000 learning programs and development opportunities through LinkedIn Learning.
About Us:
We are a dynamic and inclusive organization that values diversity, equity, and respect for all team members. Our mission is to build a connected future where everyone can thrive. We welcome applications from individuals of all backgrounds and experiences.