Full time | Permanent role
Rewarding salary + salary packaging + free on-site parking
Genuine opportunity for career development
The Opportunity
Due to continued growth, we're looking for a full-time Customer Support Representative to join our professional, close-knit team.
This permanent position offers genuine opportunities to grow within the business—whether your strengths lie in operations, technical support, or business services. You'll be part of a stable, well-run company that supports essential industries across Australia.
Why Join Us?
Career development – Clear pathways into other teams based on your strengths and interests
Great salary + benefits – Includes salary packaging options and free on-site parking
Modern office – Bright, comfortable workspace with free coffee and snacks
Convenient NoR location – Easy access to the new Morley train station
Meaningful work – Help support critical industries by delivering exceptional internal service
Supportive team & manager – Friendly, diverse culture with clear processes and full training
The Role
This is a structured, detail-focused role perfect for someone who enjoys staying organised, working with systems, and supporting others to succeed.
Key responsibilities include:
Responding to customer enquiries via email and phone
Preparing quotes and accurately processing customer orders
Coordinating with suppliers and expediting as needed
Providing administrative support to sales, technical and operations teams
Liaising with finance and other departments to keep everything aligned
Updating records and maintaining accuracy across business systems
About You
You’re proactive, detail-oriented, and take pride in doing things well. You’re confident using business systems and love working as part of a team.
We’re looking for someone who:
Has experience in administration, customer service, or internal support
Is confident using business systems (ERP, CRM, email, data entry)
Enjoys working in a structured, collaborative environment
Has a positive attitude and strong communication skills
Is reliable, takes ownership, and always follows through
If you have the relevant skills and experience, Apply Now for immediate consideration