Leading a Store Operations Team is a challenging yet rewarding role. You will oversee and supervise daily store activities, supporting and developing your team to deliver exceptional customer service.
About the Position
* Work collaboratively with senior management to drive team success and manage operations effectively.
* Cultivate and develop team members to achieve their full potential.
* Foster genuine relationships with customers, creating memorable experiences.
* Embody safety leadership principles, ensuring a safe work environment for all staff.
About You
* Have prior supervisory experience or be ready for that next step in your career.
* Demonstrate relevant retail or trade experience, including sales, wholesale, and/or workshop operations.
* Ideal knowledge of mechanical/automotive parts and systems.
* Be flexible and available for varying shifts and have a valid driver's license.
* The physical ability to handle products of heavy nature.
* Prioritize safety protocols at all times.
Key Responsibilities
* Manage and coordinate daily store activities.
* Lead by example, promoting a positive and inclusive team culture.
* Develop and implement effective strategies to improve customer satisfaction and loyalty.
* Maintain accurate records and reports, as required.
Requirements
* Previous supervisory experience in a retail or trade environment.
* Relevant knowledge of mechanical/automotive parts and systems.
* Excellent communication and interpersonal skills.
* Able to work independently and as part of a team.
* Physical ability to perform tasks requiring manual handling.
As a successful candidate, you will possess excellent leadership skills, be able to motivate and inspire your team, and prioritize customer satisfaction above all else.