Overview
Creating a brighter future for life in the Tropics and beyond, through education and research that makes a difference locally, and globally, James Cook University (JCU) now has an exciting opportunity for a Laboratory & Technical Support Advisor to join our team.
* Full-time, continuing position, based at Townsville Bebegu Yumba campus, Douglas.
* HEWL 6: $88,391 - $95,736, plus up to 17% employer superannuation
* A 2.75% pay rise effective from December 31, 2025
What you can accomplish in the role
As a Laboratory & Technical Support Advisor at JCU, your direct involvement in the care of large agricultural animals and management of their facilities will be instrumental in supporting future veterinary professionals. You'll play a vital role in delivering high-quality technical support that underpins the success of veterinary science teaching.
Your work ensures students receive immersive, real-world experience that prepares them for veterinary practice. You'll oversee the preparation of practical classes, ensure animal welfare standards are upheld, and maintain facilities and equipment at the highest standard. Your attention to safety and animal husbandry will support JCU's commitment to excellence in education and research.
By joining a collaborative and supportive team, you'll also have opportunities to supervise and train others in safe animal handling and best practices, directly impacting future generations of veterinary professionals.
What you can bring to the role
You'll bring strong practical experience in handling large agricultural animals, and a demonstrated ability to manage farm facilities and equipment in a safe, efficient, and welfare-focused manner.
Your understanding of WHS legislation, together with strong problem-solving skills and the ability to prioritise tasks in a dynamic environment, will allow you to manage risks and deliver high-quality service. Excellent communication and interpersonal skills will support your ability to work with students, academic staff, and colleagues alike.
Additionally, you'll hold the following certifications and requirements:
* Current First Aid Certificate
* Current C and MR Class Queensland Driver's Licence
* Working with Children Blue Card
* Q Fever vaccination or proof of immunity
* Willingness to work evenings and/or weekends when required
Why JCU
JCU offers a culturally diverse working environment with opportunities for professional and personal growth. Employee wellbeing is at the core of our values, and we support our people through the provision of flexible working conditions and many other exclusive benefits including;
* A generous superannuation scheme with up to 17% employer contributions with UniSuper
* 5 weeks of annual recreation leave
* 15 days of paid sick/personal/carers leave per year
* Flexible working options
* Attractive options for salary packaging
* Fitness Passport
* Employee Assistance Program
* Staff study assistance
* Corporate discount on health insurance premiums
* Well-equipped campus facilities including medical, cafes, gym and childcare.
How to apply
Apply by visiting the JCU careers page and follow the steps below:
1. Complete the application form
2. Upload your current resume
3. Upload a brief cover letter outlining your relevant experience in relation to the key requirements
Applications close on Sunday, 21st September at 11:55 PM AEST.
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