Company Description
At The Good Guys, we're here to help families live better for less. Since ****, we've been delighting customers with unbeatable deals and exceptional service and advice on home appliances and consumer electronics. We offer the best value, world-class brands and exceptional customer service across our 100+ store network, online, and in our commercial division, The Good Guys Commercial.
Great careers start at The Good Guys – begin your journey with us today.
Why join us? Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued. Competitive remuneration recognizes our team for their effort, including generous sales commission and other fantastic incentives. Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading). Fantastic discounts across the group, plus access to Beny, our team member benefits app with exclusive offers, wellbeing perks and everyday savings. We offer 12 weeks paid parental leave for eligible primary carers and embrace flexibility with hybrid working models for eligible roles. Our Employee Assistance Program (EAP) provides counselling and a wide array of wellbeing resources. Our Helping Hands workplace giving program has raised millions for our charity partners. Demonstrating our commitment to sustainability, we're on track to reach net zero carbon emissions by ****.
Job Description
Contribute to profitable sales growth by meeting sales targets and delivering a great customer experience.
Key Responsibilities
Deliver exceptional and consistent customer service.
Ensure delivery quality, profitable sales according to an established budget.
Work collaboratively as part of a team to deliver great customer service and answer any queries.
Ensure all visual merchandise is presented to a quality standard.
Monitor and assist with the web orders that come through to store, including picking stock, wrapping it and organising delivery in a timely manner.
Qualifications
Key Competencies for Success in This Role
Customer Focus – Does everything through eyes of the customer.
Drives Results – Consistently achieves results, even under tough circumstances.
Demonstrates Self-Awareness – Uses feedback and reflection to gain insight into personal strengths and weaknesses.
If you are interested in this exciting opportunity with us, please click apply and upload your CV. All applications are strictly confidential.
The Good Guys is an equal-opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you – please don't hesitate to apply
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