Overview
Receptionist - Epworth Sport and Exercise Medicine Group
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Company Description
Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients.
At Epworth, we are united in our commitment to fostering a diverse and inclusive workplace—one that is culturally safe and respectful of the enduring cultural and spiritual connections of our people. We value all differences, ensure equitable practices, and empower individuals to lead and learn inclusively in their everyday interactions. Our goal is to create an setting where everyone feels a genuine sense of belonging. Our values and purpose define Epworth’s approach and delivery. Every Patient Matters.
Job Description
Join our team and play an integral role in the running of a busy hospital. Help patients, visitors and staff access our wide variety of services. Answer and triage calls to the switchboard in a courteous and timely manner.
You will be flexible to work on a rotating roster across all shift times.
- Working on the switchboard answering internal and external calls
- Assisting patients, visitors and staff within the hospital
- Completing a variety of administrative duties
- Having a strong customer service focus
- Prioritising tasks in a timely and accurate manner
- Managing pressure and making informed decisions according to hospital needs
To be successful in this role…
- Experience in a service industry in reception and administration with excellent communication and interpersonal skills
- Previous experience in Sports Medicine or Orthopaedic administration
- Medical and Radiology terminology experience
- Strong computer literacy
- Flexibility to work a variety of shifts across the weekly roster
- Ability to be innovative, proactive and creative—if you see a better way of doing things we would love to hear
- A keen eye for detail and accuracy in your work
Position Description & Inherent Requirements
We will review applications as we receive them.
About Epworth Richmond
Epworth Richmond is a rapidly growing, fast-paced and dynamic teaching hospital where you will work alongside highly skilled practitioners in all areas. You will challenge your skills, broaden your experience, and grow your expertise through exposure to a wide range of clinical specialties, treatment options and the latest in technology. Epworth will support you to provide the best possible care to our patients by continually investing in your education, better facilities, and technologies.
Additional Information
Why Join Epworth?
It’s the sense of belonging and being part of an organisation and a team that works to make sure that every patient matters. In addition to this, you will have access to:
- Salary package up to $15,900 pre-tax annually, leading to greater take home pay
- The largest educational scholarship program of its kind in Australia
- Ability to purchase up to four additional weeks of leave
- Reduced cost of health services for you and your family at Epworth
- Relocation assistance is available for approved candidates
We welcome applicants from all backgrounds. This includes First Nations peoples, people with disability, mature-age and young job seekers, members of the LGBTIQA+ community, and individuals from all cultural backgrounds. We are committed to providing an equitable, inclusive, and barrier-free recruitment experience for everyone. If you need support during the application process or would like to discuss reasonable adjustments, we encourage you to let us know what you need to participate fully and confidently. We understand that sharing your needs can feel daunting, so please know that any information you provide will be treated with the utmost confidentiality and respect.
Ready to Make a Difference?
To apply, click the I'm Interested button to attach your CV and cover letter. For more information about the role, refer to the attached position description or contact or call.
It is a condition of employment with Epworth HealthCare, subject to reasonable exemptions, that you have had an annual Influenza vaccination, where this is required under Epworth policy. As a child safe organisation, all successful applicants are required to satisfactorily clear a National Police Check (conducted by Epworth) and may be required to hold a valid employee Working with Children Check. At Epworth, we believe inclusion and diversity are essential to our culture and values. We focus on fairness and opportunity for all – across race, ability, ethnicity, gender, age, sexuality, cultures and beliefs – that reflect the communities we work in. We care.
Seniority level
- Associate
Employment type
- Temporary
Job function
- Health Care Provider
Industries
- Hospitals and Health Care
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📌 Receptionist - Epworth Sport and Exercise Medicine Group
🏢 Epworth
📍 Melbourne